FAQ

The Vehicle Identification Number, or VIN, is a sequence of 17 alphanumeric characters used to uniquely identify your vehicle. The VIN on vehicles purchased prior to 1992 may consist of fewer digits. Toyota VINs beginning with "2" indicate vehicles assembled in Canada. Vehicles with VINs beginning with "1", "4", or "5" represent vehicles assembled in the United States. Vehicles with VINs beginning with "J" were produced in Japan. The 2nd digit indicates the Manufacturer, which is Toyota. The next 6 digits (3 through 8) are the Vehicle Description Section (VDS). These provide information on the vehicle, engine, model, and body style. The ninth digit is a check digit used internally. The 10th digit indicates the model year. Letters (except "O" and "Z") were used for vehicles up to the 2000 model year, while numbers are used for 2001 and newer vehicles. For example, "X" means the 1999 model year, "Y" is the 2000 model year and "1" represents the 2001 model year. The 11th digit is the plant code. Finally, digits 12 – 17 are the unique vehicle serial number. The letter "O" is never used in a VIN. "0" always refers to the number zero.

Tire pressure is specified in your Owner's Manual and may also be found on the label inside the glove compartment door or on the driver's door pillar.

Dealerships are busy at different times of the day and week. Although every attempt is made to staff accordingly, there may be occasions when a customer is required to wait to speak with a Product Advisor. By pre-booking your appointment, you are assured that a Product Advisor will be available to help you at a time that best suits your schedule.

Toyota selects tire size and grade to match the specifications of the vehicle to optimize ride comfort and handling. When replacing a tire, you should select one of equal size and grade to the original tire and in accordance with loading requirements. Snow tires are recommended in regions where harsh winter conditions exist. You should also select snow tires that are comparable to the original tires on your vehicle. Changing the tire size can affect the vehicle's ride comfort and handling performance and may also affect the operation of features such as the speedometer or odometer. Toyota recommends that all four tires, or at least both of the front or rear tires, be replaced as a set. When a tire is replaced, the wheel should always be balanced. Consult with your local Toyota dealer for additional information on suitable tires for your driving needs.

A few simple tips for the first 1,600 km can add to the future economy and long life of your new Toyota. These tips can be found in your Owner's Manual. Refer to the index for the exact page location.